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we sychronize hearts
Yesterday, consistency was everything. The code of ethics, the bible of service standards etc. formed a solid foundation
of a five-star service legend.

Today, consistency is mandatory - yet, no longer sufficient to win. To consistently understand your customer’s need
and able to react fastest is a crucial key to win. Real and regular intelligence keeps you stand out from the crowd .

We syncronize hearts of consumers and service providers. SEA’s mystery shopping service enables corporations to
identify the service gap and the way to exceed their customer expectation up-to-date. With our genuine data
and expertise advice, clients can doubtlessly sustain a cutting-edge five-star service, thus to win repeated business
and growing profit.